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Aircraft on Ground — 24/7/365

Every hour on the ground has a price tag. We work against the clock.

One call starts everything: sourcing, certification check, export screening and next-flight-out routing — handled in parallel, not in sequence.

How It Works

From your call to wheels-up

STEP 1

Live answer

Call any hour — you speak to a person with sourcing authority, not a voicemail or a ticket queue. WhatsApp and email reach the same desk.

STEP 2

Locate & verify

We search our stock and our global partner network simultaneously, verifying condition, tags and trace before we confirm availability to you.

STEP 3

Clear & commit

Export screening and documentation run in parallel with your approval — so compliance never becomes the bottleneck after you say go.

STEP 4

Ship & track

Next-flight-out, onboard courier or dedicated drive from the Frankfurt hub. You receive AWB and tracking, plus proactive updates until delivery.

What To Have Ready

Five details that save an hour

  • Part number (and alternates you can accept)
  • Aircraft type and registration
  • Ground location (airport code) and delivery address
  • Acceptable conditions (NE / OH / SV / exchange)
  • A phone number we can reach for instant decisions

AOG Hotline

24 hours · 7 days · 365 days
Live answer, sourcing authority on the line

+49 6136 4688568

or WhatsApp the AOG desk

AOG Request

Send an AOG request now

For fastest handling call first, then send the details here — the form goes straight to the AOG desk, flagged urgent.